General Information: BENCHMARK HOME HEALTH CARE
In-home care/home health agency name: BENCHMARK HOME HEALTH CARE
Address:5936 N MILWAUKEE AVENUE
CHICAGO , IL 60646
Phone number: (773) 467-4500
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 12/07/2006
Medicare Covered Services: BENCHMARK HOME HEALTH CARE
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for BENCHMARK HOME HEALTH CARE State AverageNational Average
How often the home health team began their patientsí care in a timely manner 94% 90% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 90% 91% 89%
How often the home health team checked patientsí risk of falling 100% 97% 95%
How often the home health team checked patients for depression 99% 96% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 37% 65% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 34% 62% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 94% 92% 91%
How often the home health team checked patients for pain 99% 98% 98%
How often the home health team treated their patientsí pain 100% 98% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 100% 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 96% 94% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 98% 96% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 98% 97% 98%
How often patients got better at walking or moving around 66% 58% 56%
How often patients got better at getting in and out of bed 54% 54%
How often patients got better at bathing 75% 68% 65%
How often patients had less pain when moving around 87% 72% 66%
How often patientsí breathing improved 78% 66% 63%
How often patientsí wounds improved or healed after an operation 96% 88% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 52% 52% 47%
Patient SurveysPercentage for BENCHMARK HOME HEALTH CARE State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 86% 87% 87%
Percent of patients who reported that their home health team communicated well with them 80% 85% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 84% 83% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 84% 83% 84%
70% % %

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