General Information: TENDERCARE HOME HEALTH SERVICES INC
In-home care/home health agency name: TENDERCARE HOME HEALTH SERVICES INC
Address:6308 D RUCKER RD
INDIANAPOLIS , IN 46220
Phone number: (317) 251-0700
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 08/15/1994
Medicare Covered Services: TENDERCARE HOME HEALTH SERVICES INC
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for TENDERCARE HOME HEALTH SERVICES INC State AverageNational Average
How often the home health team began their patientsí care in a timely manner 75% 88% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 95% 87% 89%
How often the home health team checked patientsí risk of falling 99% 95% 95%
How often the home health team checked patients for depression 90% 96% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 70% 67% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 80% 66% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 97% 90% 91%
How often the home health team checked patients for pain 93% 97% 98%
How often the home health team treated their patientsí pain 100% 96% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms Not Available - The number of patient episodes for this measure is too small to report. 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 100% 93% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 99% 93% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 99% 97% 98%
How often patients got better at walking or moving around 49% 55% 56%
How often patients got better at getting in and out of bed 55% 54%
How often patients got better at bathing 63% 63% 65%
How often patients had less pain when moving around 56% 67% 66%
How often patientsí breathing improved 63% 64% 63%
How often patientsí wounds improved or healed after an operation Not Available - The number of patient episodes for this measure is too small to report. 89% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 29% 47% 47%
Patient SurveysPercentage for TENDERCARE HOME HEALTH SERVICES INC State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 85% 86% 87%
Percent of patients who reported that their home health team communicated well with them 92% 86% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 79% 81% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 92% 84% 84%
79% % %

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