General Information: GENTIVA HEALTH SERVICES
In-home care/home health agency name: GENTIVA HEALTH SERVICES
Address:920 PIERREMONT ROAD STE 520
SHREVEPORT , LA 71106
Phone number: (318) 865-8865
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 04/24/1989
Medicare Covered Services: GENTIVA HEALTH SERVICES
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for GENTIVA HEALTH SERVICES State AverageNational Average
How often the home health team began their patientsí care in a timely manner 86% 93% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 87% 91% 89%
How often the home health team checked patientsí risk of falling 98% 95% 95%
How often the home health team checked patients for depression 97% 97% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 74% 66% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 75% 65% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 83% 91% 91%
How often the home health team checked patients for pain 99% 98% 98%
How often the home health team treated their patientsí pain 93% 96% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 100% 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 88% 94% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 87% 96% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 99% 96% 98%
How often patients got better at walking or moving around 48% 58% 56%
How often patients got better at getting in and out of bed 51% 54%
How often patients got better at bathing 69% 67% 65%
How often patients had less pain when moving around 61% 63% 66%
How often patientsí breathing improved 71% 56% 63%
How often patientsí wounds improved or healed after an operation 81% 92% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 56% 52% 47%
Patient SurveysPercentage for GENTIVA HEALTH SERVICES State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 84% 90% 87%
Percent of patients who reported that their home health team communicated well with them 89% 88% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 84% 87% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 88% 88% 84%
83% % %

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