General Information: PROFESSIONAL HEALTHCARE RESOURCES OF BALTIMORE
In-home care/home health agency name: PROFESSIONAL HEALTHCARE RESOURCES OF BALTIMORE
Address:1501 S EDGEWOOD ST, SUITE A
BALTIMORE , MD 21227
Phone number: (410) 368-2825
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 01/16/1975
Medicare Covered Services: PROFESSIONAL HEALTHCARE RESOURCES OF BALTIMORE
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for PROFESSIONAL HEALTHCARE RESOURCES OF BALTIMORE State AverageNational Average
How often the home health team began their patientsí care in a timely manner 80% 89% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 94% 90% 89%
How often the home health team checked patientsí risk of falling 100% 93% 95%
How often the home health team checked patients for depression 98% 98% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 72% 73% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 73% 72% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 92% 92% 91%
How often the home health team checked patients for pain 98% 99% 98%
How often the home health team treated their patientsí pain 98% 98% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 97% 99% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 99% 95% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 99% 97% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 100% 99% 98%
How often patients got better at walking or moving around 60% 57% 56%
How often patients got better at getting in and out of bed 56% 54%
How often patients got better at bathing 63% 65% 65%
How often patients had less pain when moving around 75% 68% 66%
How often patientsí breathing improved 67% 69% 63%
How often patientsí wounds improved or healed after an operation 92% 89% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 53% 50% 47%
Patient SurveysPercentage for PROFESSIONAL HEALTHCARE RESOURCES OF BALTIMORE State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 80% 87% 87%
Percent of patients who reported that their home health team communicated well with them 84% 85% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 76% 81% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 80% 83% 84%
74% % %

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