General Information: MERCY HOME CARE, GRAYLING
In-home care/home health agency name: MERCY HOME CARE, GRAYLING
Address:201 MEADOWS DRIVE, SUITE A
GRAYLING , MI 49738
Phone number: (517) 348-4383
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 04/25/1992
Medicare Covered Services: MERCY HOME CARE, GRAYLING
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for MERCY HOME CARE, GRAYLING State AverageNational Average
How often the home health team began their patientsí care in a timely manner 93% 86% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 96% 91% 89%
How often the home health team checked patientsí risk of falling 99% 95% 95%
How often the home health team checked patients for depression 100% 96% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 79% 68% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 77% 64% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 96% 93% 91%
How often the home health team checked patients for pain 100% 98% 98%
How often the home health team treated their patientsí pain 99% 98% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 100% 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 100% 95% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 100% 96% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 100% 98% 98%
How often patients got better at walking or moving around 60% 56% 56%
How often patients got better at getting in and out of bed 55% 54%
How often patients got better at bathing 69% 67% 65%
How often patients had less pain when moving around 61% 68% 66%
How often patientsí breathing improved 62% 66% 63%
How often patientsí wounds improved or healed after an operation 85% 86% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 49% 50% 47%
Patient SurveysPercentage for MERCY HOME CARE, GRAYLING State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 87% 86% 87%
Percent of patients who reported that their home health team communicated well with them 86% 84% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 83% 82% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 84% 81% 84%
81% % %

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