General Information: FAMILY HOME HEALTH SERVICES
In-home care/home health agency name: FAMILY HOME HEALTH SERVICES
Address:4760 FASHION SQUARE BLVD
SAGINAW , MI 48604
Phone number: (989) 401-3062
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 09/23/2009
Medicare Covered Services: FAMILY HOME HEALTH SERVICES
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for FAMILY HOME HEALTH SERVICES State AverageNational Average
How often the home health team began their patientsí care in a timely manner 78% 86% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 93% 91% 89%
How often the home health team checked patientsí risk of falling 99% 95% 95%
How often the home health team checked patients for depression 99% 96% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 56% 68% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 48% 64% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 94% 93% 91%
How often the home health team checked patients for pain 99% 98% 98%
How often the home health team treated their patientsí pain 99% 98% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms Not Available - The number of patient episodes for this measure is too small to report. 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 93% 95% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 98% 96% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 98% 98% 98%
How often patients got better at walking or moving around 49% 56% 56%
How often patients got better at getting in and out of bed 55% 54%
How often patients got better at bathing 55% 67% 65%
How often patients had less pain when moving around 64% 68% 66%
How often patientsí breathing improved 51% 66% 63%
How often patientsí wounds improved or healed after an operation Not Available - The number of patient episodes for this measure is too small to report. 86% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 51% 50% 47%
Patient SurveysPercentage for FAMILY HOME HEALTH SERVICES State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 89% 86% 87%
Percent of patients who reported that their home health team communicated well with them 84% 84% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 83% 82% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 86% 81% 84%
87% % %

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