General Information: LOURDES AT HOME CHHA
In-home care/home health agency name: LOURDES AT HOME CHHA
Address:4102 OLD VESTAL ROAD
VESTAL , NY 13850
Phone number: (607) 772-1598
Type of ownership: Hospital Based Program
Agency's Initial Date of Medicare Certification: 07/22/1999
Medicare Covered Services: LOURDES AT HOME CHHA
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for LOURDES AT HOME CHHA State AverageNational Average
How often the home health team began their patientsí care in a timely manner 90% 94% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 86% 88% 89%
How often the home health team checked patientsí risk of falling 88% 92% 95%
How often the home health team checked patients for depression 97% 97% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 68% 64% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 67% 58% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 97% 94% 91%
How often the home health team checked patients for pain 96% 98% 98%
How often the home health team treated their patientsí pain 100% 98% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 100% 97% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 98% 95% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 100% 97% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 100% 97% 98%
How often patients got better at walking or moving around 61% 54% 56%
How often patients got better at getting in and out of bed 51% 54%
How often patients got better at bathing 66% 61% 65%
How often patients had less pain when moving around 63% 67% 66%
How often patientsí breathing improved 66% 64% 63%
How often patientsí wounds improved or healed after an operation 88% 87% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 51% 46% 47%
Patient SurveysPercentage for LOURDES AT HOME CHHA State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 89% 84% 87%
Percent of patients who reported that their home health team communicated well with them 87% 83% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 84% 83% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 85% 80% 84%
83% % %

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