General Information: HIGH COUNTRY HCS
In-home care/home health agency name: HIGH COUNTRY HCS
Address:400 SHADOWLINE DR STE 100-B
BOONE , NC 28607
Phone number: (828) 265-3388
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 01/14/1969
Medicare Covered Services: HIGH COUNTRY HCS
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: No
Home Health Aide Services: Yes
Quality MeasuresPercentage for HIGH COUNTRY HCS State AverageNational Average
How often the home health team began their patientsí care in a timely manner 96% 89% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 97% 85% 89%
How often the home health team checked patientsí risk of falling 79% 90% 95%
How often the home health team checked patients for depression 100% 96% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 77% 68% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 89% 66% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 92% 89% 91%
How often the home health team checked patients for pain 100% 98% 98%
How often the home health team treated their patientsí pain 97% 96% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 97% 96% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 94% 91% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 97% 93% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 100% 98% 98%
How often patients got better at walking or moving around 54% 56% 56%
How often patients got better at getting in and out of bed 55% 54%
How often patients got better at bathing 58% 61% 65%
How often patients had less pain when moving around 63% 65% 66%
How often patientsí breathing improved 60% 65% 63%
How often patientsí wounds improved or healed after an operation 82% 87% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 42% 44% 47%
Patient SurveysPercentage for HIGH COUNTRY HCS State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 97% 90% 87%
Percent of patients who reported that their home health team communicated well with them 91% 88% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 81% 83% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 96% 88% 84%
88% % %

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