General Information: PACIFIC HOME HEALTH & HOSPICE
In-home care/home health agency name: PACIFIC HOME HEALTH & HOSPICE
Address:838 BELTLINE ROAD
SPRINGFIELD , OR 97477
Phone number: (541) 746-0482
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 08/26/1982
Medicare Covered Services: PACIFIC HOME HEALTH & HOSPICE
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for PACIFIC HOME HEALTH & HOSPICE State AverageNational Average
How often the home health team began their patientsí care in a timely manner 84% 73% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 79% 78% 89%
How often the home health team checked patientsí risk of falling 100% 80% 95%
How often the home health team checked patients for depression 97% 96% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 63% 68% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 41% 68% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 68% 82% 91%
How often the home health team checked patients for pain 97% 98% 98%
How often the home health team treated their patientsí pain 98% 95% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms Not Available - The number of patient episodes for this measure is too small to report. 96% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 79% 92% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 98% 90% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 97% 98% 98%
How often patients got better at walking or moving around 47% 51% 56%
How often patients got better at getting in and out of bed 50% 54%
How often patients got better at bathing 63% 61% 65%
How often patients had less pain when moving around 57% 60% 66%
How often patientsí breathing improved 62% 62% 63%
How often patientsí wounds improved or healed after an operation Not Available - The number of patient episodes for this measure is too small to report. 89% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 43% 41% 47%
Patient SurveysPercentage for PACIFIC HOME HEALTH & HOSPICE State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 84% 86% 87%
Percent of patients who reported that their home health team communicated well with them 89% 85% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 80% 78% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 82% 82% 84%
80% % %

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