General Information: CHARTERCARE HOME HEALTH SERVICES
In-home care/home health agency name: CHARTERCARE HOME HEALTH SERVICES
Address:50 MAUDE ST.
PROVIDENCE , RI 02908
Phone number: (401) 456-2273
Type of ownership: Hospital Based Program
Agency's Initial Date of Medicare Certification: 10/05/1987
Medicare Covered Services: CHARTERCARE HOME HEALTH SERVICES
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for CHARTERCARE HOME HEALTH SERVICES State AverageNational Average
How often the home health team began their patientsí care in a timely manner 92% 94% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 93% 92% 89%
How often the home health team checked patientsí risk of falling 100% 95% 95%
How often the home health team checked patients for depression 100% 99% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 70% 73% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 56% 65% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 96% 93% 91%
How often the home health team checked patients for pain 99% 98% 98%
How often the home health team treated their patientsí pain 100% 98% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 99% 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 99% 96% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 100% 97% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 99% 98% 98%
How often patients got better at walking or moving around 51% 60% 56%
How often patients got better at getting in and out of bed 56% 54%
How often patients got better at bathing 59% 67% 65%
How often patients had less pain when moving around 65% 69% 66%
How often patientsí breathing improved 75% 68% 63%
How often patientsí wounds improved or healed after an operation 93% 93% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 50% 50% 47%
Patient SurveysPercentage for CHARTERCARE HOME HEALTH SERVICES State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 90% 88% 87%
Percent of patients who reported that their home health team communicated well with them 88% 87% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 82% 84% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 88% 85% 84%
84% % %

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