General Information: GENTIVA HEALTH SERVICES
In-home care/home health agency name: GENTIVA HEALTH SERVICES
Address:430 ROPER MOUNTAIN ROAD SUITE E-1
GREENVILLE , SC 29615
Phone number: (864) 297-5711
Type of ownership: Local
Agency's Initial Date of Medicare Certification: 08/13/1980
Medicare Covered Services: GENTIVA HEALTH SERVICES
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for GENTIVA HEALTH SERVICES State AverageNational Average
How often the home health team began their patientsí care in a timely manner 85% 91% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 84% 90% 89%
How often the home health team checked patientsí risk of falling 84% 93% 95%
How often the home health team checked patients for depression 99% 99% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 71% 70% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 67% 69% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 88% 91% 91%
How often the home health team checked patients for pain 99% 99% 98%
How often the home health team treated their patientsí pain 96% 97% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms 99% 98% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 93% 93% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 92% 96% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 99% 99% 98%
How often patients got better at walking or moving around 59% 60% 56%
How often patients got better at getting in and out of bed 58% 54%
How often patients got better at bathing 60% 67% 65%
How often patients had less pain when moving around 65% 72% 66%
How often patientsí breathing improved 65% 71% 63%
How often patientsí wounds improved or healed after an operation 93% 91% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 44% 53% 47%
Patient SurveysPercentage for GENTIVA HEALTH SERVICES State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 88% 90% 87%
Percent of patients who reported that their home health team communicated well with them 92% 89% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 90% 84% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 92% 88% 84%
86% % %

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