General Information: CAREALL HOME CARE SERVICES
In-home care/home health agency name: CAREALL HOME CARE SERVICES
Address:7417 KINGSTON PIKE, SUITE 202
KNOXVILLE , TN 37919
Phone number: (865) 531-9988
Type of ownership: Official Health Agency
Agency's Initial Date of Medicare Certification: 11/19/1991
Medicare Covered Services: CAREALL HOME CARE SERVICES
Nursing Care Services: Yes
Physical Therapy Services: Yes
Occupational Therapy Services: Yes
Speech Pathology Services: Yes
Medical Social Services: Yes
Home Health Aide Services: Yes
Quality MeasuresPercentage for CAREALL HOME CARE SERVICES State AverageNational Average
How often the home health team began their patientsí care in a timely manner 80% 90% 90%
How often the home health team taught patients (or their family caregivers) about their drugs 55% 89% 89%
How often the home health team checked patientsí risk of falling 99% 94% 95%
How often the home health team checked patients for depression 99% 98% 97%
How often the home health team determined whether patients received a flu shot for the current flu season 62% 70% 67%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot) 55% 69% 65%
With diabetes, how often the home health team got doctorís orders, gave foot care, and taught patients about foot care 71% 90% 91%
How often the home health team checked patients for pain 100% 99% 98%
How often the home health team treated their patientsí pain 94% 96% 97%
How often the home health team treated heart failure (weakening of the heart) patientsí symptoms Not Available - The number of patient episodes for this measure is too small to report. 97% 98%
How often the home health team took doctor-ordered action to prevent pressure sores (bed sores) 66% 92% 94%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care 97% 95% 95%
How often the home health team checked patients for the risk of developing pressure sores (bed sores) 97% 98% 98%
How often patients got better at walking or moving around 46% 58% 56%
How often patients got better at getting in and out of bed 54% 54%
How often patients got better at bathing 46% 64% 65%
How often patients had less pain when moving around 24% 62% 66%
How often patientsí breathing improved 33% 62% 63%
How often patientsí wounds improved or healed after an operation Not Available - The number of patient episodes for this measure is too small to report. 89% 88%
How often patients had more pressure sores (bed sores) when home health care ended % %
How often patients got better at taking their drugs correctly by mouth 33% 49% 47%
Patient SurveysPercentage for CAREALL HOME CARE SERVICES State AverageNational Average
Percent of patients who reported that their home health team gave care in a professional way 87% 89% 87%
Percent of patients who reported that their home health team communicated well with them 84% 88% 86%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them 82% 84% 83%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 75% 87% 84%
77% % %

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